Project Coordinator

Location: Nottingham / hybrid
Reporting to: PMO Manager

About the Role

We’re looking for a Project Coordinator to help deliver technology projects that truly work for our clients and our people. This role is ideal for someone who enjoys organisation, clarity, and collaboration — and who takes pride in seeing projects progress smoothly from start to finish.

You don’t need to know everything on day one. What matters most is your ability to plan, communicate clearly, and work thoughtfully with others. We value different working styles and lived experiences and are committed to creating an environment where you can do your best work.

What You’ll Be Doing

• Creating and maintaining clear, structured project plans that track tasks, milestones, resources, timelines, and budgets using our CRM and project systems.
• Building a strong understanding of each project’s goals and how different team members contribute, helping work run efficiently and smoothly.
• Making sure project requirements and objectives are clearly understood and agreed by everyone involved.
• Keeping clients informed with regular, calm, and clear communication — including progress updates, planned changes, or agreed outages.
• Supporting project delivery within our Professional Services function, ensuring client questions or issues are handled thoughtfully and effectively.
• Working as part of a supportive team, helping cover for colleagues when needed and contributing to shared objectives.
• Assisting the PMO Manager with project financials, monthly reporting, and KPI tracking.
• Collaborating with other teams such as procurement and finance to help projects succeed.
• Keeping project documentation up to date and accurate.
• Following our Information Security Management System (ISMS) and related policies to keep information secure.

What We’re Looking For

We know no candidate will tick every box — if this role excites you, we encourage you to apply.

Essential

• GCSE Maths (or equivalent).
• Experience supporting or coordinating projects (formal “Project Manager” titles not required).
• Comfortable using Microsoft Word, Excel, and Outlook.
• Good organisational skills and the ability to prioritise tasks in a way that works for you.
• Clear and thoughtful communication skills, with the ability to work with people at all levels.
• Strong attention to detail and a methodical approach to work.
• Confidence in problem-solving and asking questions when needed.
• Solid administrative skills.

Desirable

• Experience within IT, technology, or communications environments.
• Experience or familiarity with ConnectWise (training can be provided).

Our Commitment to Inclusion

We are committed to creating an inclusive workplace where everyone feels safe, supported, and able to succeed. 

If you need reasonable adjustments at any stage of the recruitment process or in the role itself, please let us know — we’re happy to have that conversation.